Jefferson County
Humane Society
Be Their Hero
PET SURRENDER
We understand and are here to help
We understand that parting ways with an animal can be especially difficult and we're committed to working with you to ensure the best possible solution for you and your pet. We will treat them like family until they find their next home.
You Have Options!
First let's discuss why you're needing to rehome your pet:
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Behavior Issues
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Financial Issues
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Disaster or medical situations
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Moving
Our staff is here to discuss with you ways we might be able to help or suggesting others who may. If your situation may just be temporary, let's see if we can find a solution!
Things like behavior problems arise in all animals of all ages, we would be happy to discuss or find resources you can use to correct these issues. Financial issues are hard and we understand but if it's something like needing food for your pet while you get back on your feet, check out our Food Pantry.
Honesty helps your pet
This is a judgement-free zone. We know that life is not always certain and things can happen out of your control. Sometimes it's as simple as a situation with a pet becoming unmanageable.
Claiming your pet is "a stray that you found" rather than admitting you can no longer keep it is never the answer. Keeping our doors open depends on our community being truthful. If we receive your pet as a stray, it will be kept for 3 open-hours business days waiting for someone to claim it, before being prepared for adoption. This wait time will cause your pet to experience unnecessary additional stress during this time, instead of us being able to immediately make them available to a possible new home.
Disclosing the truth about your surrender also allows us to get as much relevant information about your pet as possible to ensure we are able to find the right fit in their future home and so their future adopters are able to correctly care for them.
Follow-Ups
It's very common for owners who must surrender their pets to request follow-ups - be it by phone calls, emails, etc. Understand that our staff is often very busy but will do our best to accommodate your needs as we understand that this process is often full of grief. Your pet will be listed on the adoptable animals page of our website until it is adopted. Once you see that it has left, you are more than welcome to contact us to learn the outcome. You can also follow us on Facebook to see their adoption photo!